1.1. Please read these Terms of Sale carefully before you submit any order to us. THESE TERMS OF SALE CONTAIN VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU. BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. THESE TERMS OF SALE REQUIRE THE USE OF ARBITRATION.
1.2. These Terms of Sale, including any information made available via a hyperlink herein (together the “Terms of Sale”), set forth the terms and conditions upon which we supply Products to you. These Terms of Sale will govern all orders placed on this website and will constitute an agreement between I'M TECHNOLOGIES®, as the seller, and you, as the purchaser, with respect thereto.
1.3. References in these Terms of Sale to “Products” (or, singularly, to a “Product”) shall mean devices and accessories made available for sale by I'M TECHNOLOGIES® on this website and/or any other products sent to you by I'M TECHNOLOGIES®, or which I'M TECHNOLOGIES® agrees to supply to you, under these Terms of Sale.
1.4. References in these Terms of Sale to “you,” “your” or the “customer” shall mean the person purchasing any Product(s).
1.5. References in these Terms of Sale to “we,” “our, “us” or “I'M TECHNOLOGIES®” shall mean I'M TECHNOLOGIES CO. LTD, trading as ‘I'M TECHNOLOGIES®’.
1.6. Please contact us as set forth in Section 16 ("contact us") below with any questions, comments or concerns in connection with these Terms of Sale.
Images of the Products on this website are for illustrative purposes only. Although we have made every effort to ensure the accuracy of Product images on this website, your Product may vary slightly (e.g., by color) from those images. All features, functionality and other Product specifications are subject to change without notice or obligation.
3.1. By placing an order using the online check-out process on this website, (i) you are making an offer to buy the selected Product(s) from us under these Terms of Sale; and (ii) you represent and warrant that you are authorized to use the designated payment method. All orders must be accepted by us or we will not be obligated to sell the Product(s) to you. We may choose not to accept any orders in our sole discretion.
3.2. Your offer to purchase Product(s) will be considered accepted by us upon the earlier of (i) your receipt of a confirmation email from us with your order number and details of the Products(s) you have ordered, or (ii) delivery of the Product(s). Acceptance of your order and the formation of the contract of sale between I'M TECHNOLOGIES® and you will not take place unless and until you have so received your order confirmation email and/or the Product(s).
3.3. Without limiting the generality of the foregoing, we may refuse to accept your order if: (i) the Product is no longer in stock; (ii) the Product is no longer being produced; (iii) there is a price fluctuation; (iv) we cannot obtain authorization for your payment or we do not receive payment; (v) a credit reference we have obtained for you does not meet our minimum requirements; (vi) we have a reasonable suspicion of fraudulent activity (including unauthorized reseller activity) in violation of these Terms of Sale; or (vii) you do not live in a region in which Products may be purchased.
3.4. In the event of any such nonacceptance, I'M TECHNOLOGIES® will notify you of the nonacceptance and refund any money you have paid toward an order in a timely manner.
3.5. Unless otherwise provided under applicable law, refund of any money you have paid toward an order will be the extent of I'M TECHNOLOGIES’s liability for any such nonacceptance.
4.1. I'M TECHNOLOGIES® makes every effort to supply the Product(s) listed in your order confirmation email. In some situations, however, we will need to cancel your order. For example, if: (i) we are legally required to do so; (ii) the item is no longer in stock; and/or (iii) we have a reasonable suspicion of fraudulent activity (including unauthorized reseller activity) in violation of these Terms of Sale.
4.2. Incomplete shipping/delivery address information or failure to update required shipping/delivery details via email/phone when asked may also result in order cancellation.
4.3. We are not responsible for pricing, typographical or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.
4.4. In the event of any such cancellation, I'M TECHNOLOGIES® will notify you of the cancellation and refund the money you have paid toward the order in a timely manner.
4.5. Unless otherwise provided under applicable law, refund of money you have paid toward an order will be the extent of I'M TECHNOLOGIES’s liability for any such cancellation.
5.1. All prices posted on this website are subject to change without notice. The price charged for a Product will be the price in effect at the time the order is placed. Price increases will only apply to orders placed after such changes. Prices and currencies displayed on your order confirmation at checkout and set forth in your order confirmation email are final.
5.2. Payments are subject to the terms and conditions governing your payment instrument (e.g., the credit card you used for payment) between you and the issuer of your payment instrument (e.g., your bank). You are responsible for any charges and related fees that may be imposed under the payment instrument terms and conditions as a result of your use of a payment instrument. I'M TECHNOLOGIES® does not charge extra transaction fees. You agree that I'M TECHNOLOGIES® shall not be held liable for any fees in addition to those displayed at checkout.
5.3. If you are paying for your order with an international credit or debit card, the price displayed in your card statement may vary based on exchange rates. Your bank or card issuer may also charge additional foreign conversion charges and fees, which may increase the overall cost of your purchase. Please contact your bank or card issuer regarding any such fees incurred.
5.4. All local or national taxes or duties, if any, due on account of purchases hereunder shall be paid by the customer. Posted prices do not include charges for shipping/delivery and handling. All such taxes and charges will be added to your total price.
5.5. The personal information you provide when making a purchase will be processed electronically by I'M TECHNOLOGIES® for the payment of the order and for anti-fraud control. Payments on STORE.IMTECHNOLOGIES.NET are handled by third-party payment partners and transmitted using the Secure Sockets Layer (“SSL”) protocol with 2048-bit encryption. I'M TECHNOLOGIES® does not store or have access to your payment details. Your credit/debit card information is retained via our third-party payment partners’ servers.
5.6. Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. You represent and warrant that you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
6.1. All goods are inspected before delivery to avoid damage. Orders are usually shipped/delivered within (7-14) business days of payment or order. At the discretion of I'M TECHNOLOGIES®, orders made during promotional periods and special events may have longer shipping/delivery times. In such cases, the customer will be separately informed in advance.
6.2. Shipping/delivery time is calculated based on shipping/delivery address and shipping/delivery method.
6.3. I'M TECHNOLOGIES® will keep you updated on your order status via email/phone. Orders cannot be cancelled once they have reached “shipped/confirmed/out for delivery” status.
6.4. Disclaimer:
(a) Please note that all delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments/delivery. Additional charges will be necessary for shipping/delivery addresses in remote locations. We are unable to ship/deliver to PO Box and military addresses.
(b) Using a forwarding company is not recommended as tracking information will be beyond our monitoring system.
(c) Please note that shipping/delivery (as described above) will not be available in the following circumstances: (i) you schedule delivery at a fixed time; (ii) you provide incomplete or incorrect address information; (iii) you are not home or available at the time of delivery; (iv) you request self-pickup at a post office; and (v) extreme weather conditions or other force majeure events.
6.5. You will pay all free shipping/delivery and handling charges specified during the ordering process.
7.1. Title to and the right to retake possession of all Products purchased from I'M TECHNOLOGIES® hereunder shall remain with I'M TECHNOLOGIES® until all sums owed by you in respect of such Products have been paid in full. I'M TECHNOLOGIES® may, at your expense, retake possession of such Products.
7.2. Risk of loss or damage to all Products hereunder will pass to the customer upon delivery of the Products to the customer.
8.1. I'M TECHNOLOGIES® devices and accessories are made to the highest standards and undergo rigorous testing. If you are not satisfied with your Product for any specific reason, you may request a refund or replacement within three (3) calendar days of delivery. Once we have approved your request, we receive your returned Product, and such Product passes inspection, we will replace your Product or give you a full refund in accordance with the price you paid for the Product.
8.2. To return an item, you will be required to contact us and by describing the problem with your Product. You will also be required to provide your original proof of purchase (i.e., the invoice). Please contact I'M TECHNOLOGIES® customer service at support (and please refer to Section 8.5 below) for assistance with this process. In order to be eligible for a refund or replacement, you must contact us within three (3) calendar days of delivery and you must describe in detail how the goods were defective, damaged, materially different from as described, or otherwise unsatisfactory or unfit for their given purpose.
8.3. We may choose not to accept returns in certain situations, including, without limitation, the following circumstances: (i) defects or damages caused by misuse, neglect, insects, moisture, water, physical damage, tampering, incorrect adjustment, normal wear and tear or incorrect installation after purchase; or (ii) price fluctuations being the sole reason for return.
8.4. In all cases, we will inspect the Product(s) and verify any fault. To qualify for a replacement or refund, Products must be in undamaged, ‘as new’ condition and with the original packaging. We reserve the right to refuse a refund if the Product returned is reasonably deemed to have been damaged.
8.5. To request a return, please contact I'M TECHNOLOGIES® customer service at support. Once you have so contacted I'M TECHNOLOGIES® customer service regarding a refund or replacement:
(a) You will receive a confirmation from us. Print out the confirmation and place it inside of the shipping package you're returning. Without the confirmation, the returned package will be declined. Return requests cannot be cancelled by you once the returned package has reached “shipped/ordered/out for delivery” status.
(b) Return all items from your original shipment, including devices, accessories, packaging and documentation. Do not send additional add-ons such as your case, screen protectors or other accessories that didn’t come with the Product(s). If such additional or other items are shipped to us by mistake, we are not able to return them.
(c) Before returning any unit, be sure to transfer, back up or erase all of your personal and other data if any. You are responsible if there are any personal information stored on your device. Please erase all personal and sensitive data on the device before sending it to I'M TECHNOLOGIES®. I'M TECHNOLOGIES® will not be responsible for any disclosure of data still on the returned device.
(d) I'M TECHNOLOGIES® is not and shall not be held responsible for the loss or deletion of any software programs, data or other information contained on or accessible through the returned Product. Recovery and reinstallation of third-party software programs, data and other information are not covered under warranty.
8.6. Any refund will be credited back using the same payment method used to make the original purchase on this website, bank transfer or check.
9.1. ALL WARANTY POLICY ARE AVAILABLE HERE.
10.1. THE REMEDIES SET FORTH IN THESE TERMS OF SALE ARE (i) THE ONLY EXPRESS WARRANTY I'M TECHNOLOGIES® PROVIDES with respect to the Products AND/OR ANY OTHER CLAIM AGAINST I'M TECHNOLOGIES® UNDER OR RELATED TO THESE TERMS OF SALE, (ii) YOUR SOLE AND EXCLUSIVE REMEDIES, AND (iii) OUR ENTIRE OBLIGATION AND LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, I'M TECHNOLOGIES® EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, CONDITIONS OR OTHER TERMS BINDING ON I'M TECHNOLOGIES® OF ANY KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE, REGARDING YOUR PRODUCT(S), EXCEPT THAT ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT THAT CANNOT BE DISCLAIMED ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY SET FORTH IN THESE TERMS OF SALE.
Some states, provinces or territories do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
10.2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AND EXCEPT FOR PAYMENTS EXPLICITLY OUTLINED IN THESE TERMS OF SALE, EITHER PARTY’S MAXIMUM AGGREGATE LIABILITY UNDER, ARISING OUT OF OR RELATING TO THESE TERMS OF SALE, WHETHER IN CONTRACT, WARRANTY, CONDITION, TORT, STRICT LIABILITY, STATUTE OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT PAID TO I'M TECHNOLOGIES® HEREUNDER FOR THE APPLICABLE PRODUCT(S) OR ANY SERVICE. THIS LIMITATION IS CUMULATIVE AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE INCIDENT OR CLAIM. I'M TECHNOLOGIES® DISCLAIMS ALL LIABILITY OF ANY KIND OF I'M TECHNOLOGIES®’S LICENSORS AND SUPPLIERS.
10.3. The foregoing limitations shall not apply to (i) any claim by I'M TECHNOLOGIES® against the customer for violation of intellectual property rights, or (ii) for payment of the amount due to I'M TECHNOLOGIES® by the customer for Products and services purchased under these Terms of Sale.
10.4. Except for I'M TECHNOLOGIES’s explicit warranty obligations (as expressly provided in these Terms of Sale); cases of death or serious bodily harm, fraud or fraudulent misrepresentation; or any other damage that cannot be excluded under applicable law:
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR LOSS OF PROFITS, REVENUE, OR INCOME; LOSS OF BUSINESS, OPPORTUNITY, PRODUCTION, WORK, GOODWILL OR REPUTATION; LOSS OF USE; LOSS OF DATA; ANY DIMINUTION OF IN VALUE; COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES OR OF RECOVERING OR REPRODUCING ANY DATA; OR ANY SPECIAL, ECONOMIC, EXEMPLARY, PUNITIVE, INCIDENTAL, COVER OR CONSEQUENTIAL DAMAGES OR LOSSES THAT MAY BE INCURRED BY EITHER PARTY UNDER, ARISING OUT OF OR RELATING TO THESE TERMS OF SALE, WHETHER DIRECT OR INDIRECT, HOWEVER CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY), WARRANTY, INFRINGEMENT, CONDITION, STATUTE OR OTHERWISE, AND WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states, provinces or territories do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
10.5. I'M TECHNOLOGIES® shall also not be held liable for any losses due to the fault of third parties, including, without limitation, packages that are lost or stolen in transit; damages caused by incorrect or improper usage of the Products by third parties; or other losses or damages attributable in full or in part to third parties.
11.1. We own or have a right to use all intellectual property and proprietary rights in our website, including all content. You agree that you will only use our website for personal, non-commercial use.
11.2. Certain trademarks on this website belong to third parties and may not be used without permission. Please see their respective websites for more information.
11.3. Nothing herein shall be construed as granting a license to any name, logo, trademarks, trade names, copyrights, patents, design patents, mask works, trade dress or any other forms of intellectual property or proprietary rights of either I'M TECHNOLOGIES® or its licensors. I'M TECHNOLOGIES® expressly reserves all such rights.
11.4. I'M TECHNOLOGIES® and its licensors are and will remain the sole and exclusive owners of all intellectual property rights in and to the Products (and any services) made available on this website and any related specifications, instructions, documentation, software or other materials, including, without limitation, all related copyrights, patents, trademarks and other intellectual property rights, subject only to such limited license as may be granted under such Product’s or service’s applicable license terms and provisions. You do not and will not have or acquire any ownership of these intellectual property rights in and to the Products or any services made available through this website, or of any intellectual property rights otherwise relating to such Products or services.
11.5. You will comply with all terms and conditions of the specific license agreement for Products and any services you obtain through this website, including, without limitation, all confidentiality obligations and restrictions on resale, use, reverse engineering, copying, making, modifying, improving, sublicensing and transfer of such licensed Products or services.
12.1. By making a purchase via STORE.IMTECHNOLOGIES.NET, you consent to your Personal Data being transferred and stored (both electronically and manually) by I'M TECHNOLOGIES® and by I'M TECHNOLOGIES®’s affiliates and business partner(s) located both inside and outside of MAURITIUS. for the purposes of processing payment, fulfilling your order and/or maintaining sales and customer records. You hereby agree that such usages shall constitute legitimate business needs of I'M TECHNOLOGIES®. 12.2. For the purposes of this Agreement, “Personal Data” may include, but is not limited to, name, date of birth, customer and Product ID number(s), home address, contact information and purchase history on STORE.IMTECHNOLOGIES.NET. Your Personal Data shall be retained by I'M TECHNOLOGIES® and its partners only for as long as it may be needed. 12.3. I'M TECHNOLOGIES® undertakes to ensure that it and its partners will take appropriate measures to protect your Personal Data and use your Personal Data only for the purposes described in these Terms of Sale. 12.4. You further agree that I'M TECHNOLOGIES® shall not be held liable for the misuse of your Personal Data by any third party arising from or relating to your usage of this website. I'M TECHNOLOGIES® may provide your Personal Information to third parties to detect, prevent or otherwise address fraud, security or technical issues.
13.1. You represent and warrant that the Product(s) and/or any service purchased by you through this website are for your own personal or household use only (including gifts to others), and not for resale or export. 13.2. The Products may be subject to export controls. You agree to comply with applicable export control laws of Mauritius and any other country/region not in conflict with Mauritian law with respect to the export, re-export, transfer, sale or resale of the Products. 13.3. Without limiting the foregoing, you shall under no circumstances sell, offer for sale, ship to, transship to, or otherwise make the Products available, directly or indirectly, in contravention of (and/or in any region subject to) MAURITIUS sanctions or export restrictions, or export, directly or indirectly, the Products to any regions requiring an export license or other governmental approval without first obtaining such license or other required governmental approval.
14.1. We reserve the right to update these Terms of Sale without prior notification at any time, in our sole discretion, by updating our website accordingly. Each updated version of these Terms of Sale, at the tail end thereof, will reference the date it was last updated. 14.2. Subject to Section 15.3 below, you will be bound by the version of these Terms of Sale in force at the time of purchase. You are responsible for reviewing the latest version of these Terms of Sale each time you order a Product or service from this website. 14.3. In any event, I'M TECHNOLOGIES® may amend the Terms of Sale to which you are subject if (i) we are required to make such changes under applicable law or regulations; and/or (ii) we notify you of the change to these Terms of Sale before we accept your order.
15.1. We may provide any notice to you under these Terms of Sale by: (i) sending a message to the email or postal address you provide to us when placing an order, or (ii) by updating this website. Notices sent by email will be effective twenty-four (24) hours after the e-mail is sent and notices we provide by posting to our website will be effective immediately upon posting. It is your responsibility to keep your email address current with us. Notices sent to your postal address will be effective (7) business days after the date of posting.
15.2. To give us notice under these Terms of Sale, you must contact us by email at our email address indicated in Section 16 (‘Contact Us’). Notices will be effective twenty-four (24) hours after the email is sent. We may update our email address for notices to us by posting a notice on this website.
15.3. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
15.4. Availability of Replacement Parts. I'M TECHNOLOGIES® confirm replacement parts and/or services are available for a minimum of 1 years after the end of production of the product (I'M TECHNOLOGIES® Wi-Fi Smart Switch, I'M TECHNOLOGIES® Smart Curtain Controller and I'M TECHNOLOGIES® Smart Doorbell, I'M TECHNOLOGIES® Smart Vacuum Cleaner, I'M TECHNOLOGIES® Smart Cameras, I'M TECHNOLOGIES® Smart Display, I'M TECHNOLOGIES® Smart Remote Controller and other products)
Please email or otherwise contact us by clicking the "contact us" (or simply send us an email on: support@imtechnologies.net) if you have any questions about these Terms of Sale.